Privacy Policy

Privacy Policy

Effective Date: 8/19/2025
Company: Senticon LLC

Senticon LLC (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, services, and business operations.


1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, company name, job title, or other details you provide when contacting us or requesting information.

  • Business Information: Project specifications, engineering requirements, and related documents you choose to share with us.

  • Technical Information: IP address, browser type, operating system, and browsing behavior on our website (collected through cookies or similar technologies).

  • Communication Preferences: Your consent choices regarding email, phone, or SMS communications.


2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries, requests, and project discussions.

  • Provide engineering services, proposals, and support.

  • Improve our website, services, and client experience.

  • Send updates, technical resources, or company communications (if you have opted in).

  • Send SMS communications if you have opted in (see Section 3).

  • Comply with legal or regulatory obligations.


3. SMS Messaging

By opting into SMS through a web form, in-person, or other medium, you agree to receive SMS messages from Senticon LLC. This may include both service-related and marketing communications.

  • Message frequency: Varies.

  • Message and data rates: May apply, depending on your mobile carrier plan.

  • Opt-out: You may reply STOP to any message to unsubscribe at any time.

  • Help: Reply HELP for assistance.

  • Privacy: Your mobile information will not be shared with third parties for their own marketing purposes.

For more information, please see this Privacy Policy at https://senticon.com/privacy-policy/.


4. How We Share Information

We do not sell or rent your personal information. We may share information only in the following cases:

  • With trusted service providers who support our business operations (such as IT, marketing, or SMS delivery partners).

  • When required by law, regulation, or legal process.

  • As part of a business transaction such as a merger, acquisition, or sale of assets.


5. Data Retention

We retain personal and business information only as long as necessary to provide services, comply with legal obligations, or resolve disputes.


6. Security

We use reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no method of transmission over the internet or storage system is 100% secure.


7. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Accessing the data we hold about you.

  • Requesting corrections or updates.

  • Requesting deletion of your personal data.

  • Opting out of marketing communications.

To exercise these rights, please contact us using the details below.


8. Cookies and Tracking

Our website may use cookies or analytics tools to understand visitor behavior and improve functionality. You can control cookie settings in your browser.


9. Third-Party Links

Our website may link to external websites. We are not responsible for the privacy practices of those websites.


10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.